This privacy policy (“Policy”) explains how The Dress Suit (“We” or “Us”) collect, store, use and disclose your business and personal information via our online presence, which includes our main website www.thedresssuit.co.z as a visitor or when you sign up for our services. Throughout this Policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific person.
By using our website or service, you agree to the collection and use of your information in accordance with this Policy.
This Policy does not apply to third party websites, products or services even if they link to our services or website or we link to theirs. Please refer to the privacy policies of those third parties.
1.1. Changes to this Policy
We may amend this Policy by posting a revised version on our website. You are advised to visit this page regularly to check for updates.
Your continued use of our website and/or services following such changes will indicate your acceptance of the new Policy.
1.2. How We Collect Information
1.2.1. Personal information that you provide to us voluntarily
We collect personal information about you that you voluntarily/directly provide to us when you: (i) contact us via our Contact Form; (ii) or (ii) when you contact us either telephonically or via email.
2.1. Cookies information
3.1. General Information about visitors is collected by Google Analytics
Google may electronically collect, store and use the following merchant or visitor information:
3.1 internet usage information, including your Internet Protocol address (“IP Address”), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website or platform, and the dates and times that you visit the website or platform, paths taken, and time spent on sites and pages within the website or platform;
3.2. Information we collect
We may electronically collect, store and use the following merchant information:
3.2.1. if you are an individual, your full name/s, email address, contact number, information pertaining to your function for which you need to hire formalwear form us, such as date and type of function.
3.2.2. if you are a legal entity/company, we wil coleect your company name.
We may use and analyse your personal information to:
• respond to enquiries, send membership notices and provide customer support;
• bill you for using our products or services and make payment of funds due to you;
• to comply with fraud monitoring, prevention and detection obligations associated with the identification and reporting of illegal and illicit activity, imposed on us by the operation of law, industry standards and by our financial partners;
• understand how you use our website and/or platform, products and services to develop more interesting and relevant products and services, as well as personalising the products and services we offer you;
• conduct aggregate analysis and develop business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of, our business; and/or
• provide aggregated reports to third parties (such reports do not contain any information which may identify you as an individual).
We share your Personal Information with trusted entities as outlined below:
i. our affiliates in order to provide the correct service to you;
ii. our service providers under contract who help with our business operations such as identity verification services, website hosting, information analysis, information technology and related infrastructure, customer service and billing services;
iii. law enforcement, government officials, fraud detection agencies or other third parties when:
• we are compelled to do so by a subpoena, court order or similar legal procedure;
• we need to do so to comply with any law; and/or
• we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violation of our Merchant terms and condition;
vi. corporate transactions in the event that we enter into a disposition that changes the structure of our business, such as a merger, acquisition, sale, assignment or change of control, we may share your personal information with third parties for the purpose of facilitating and completing the transaction; and
vi. other third parties with your consent and direction to do so.
We are committed to securing your personal information and have taken steps in this regard. We protect your personal information by maintaining physical, electronic and procedural safeguards in compliance with the POPI ACT of South Africa. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfil their job responsibilities.
We retain personal information after we cease providing services to you to the extent to comply with our legal and regulatory obligations (for example we are required to retain the information as part of our contractual obligations to our financial partners). When we retain your personal information, we do so in accordance with any limitation periods and retention obligations that are imposed by applicable law.
Subject to applicable law, you may have the following rights described here with regard to the personal information we control about you:
i. right to request that we rectify or update your personal information that is inaccurate, incomplete or outdated;
ii. right to request access to your personal information, provided you provide us with proof of identity in a form acceptable to us;
iii. right to request that we delete your personal information in certain circumstances provided by law; note that certain information may be retained for legal purposes and will only be held for so long as required by applicable law;
iv. where the processing of your personal information is based on your previously given consent, you have the right to withdraw your consent at any time; and/or
v. right to opt-out from receiving marketing communications; note where you opt out from receiving marketing communications we will still send you service-related communications. This is necessary in order to provide our services to you.
If you have questions about your personal information, please contact us at boksburg@thedresssuit.co.za
Our service is not directed at minors. We do not knowingly collect information from children. If you believe that we have mistakenly or unintentionally collected personal information from a child, please contact us. If we become aware that we have collected personal information from a child, we will promptly delete it.
By using our website and/or platform, you indicate your acceptance of this Policy.
If you have any questions about this Policy, please contact boksburg@thedresssuit.com